Last update of this Privacy Policy - January 25th, 2023

Before using our sites, please read this privacy policy carefully

This Privacy Policy is applicable to Unispend (“the Company”), and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites''). Unispend is committed to providing safe websites, apps, and third party integrations for visitors of all ages and have implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Unispend complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other websites; note that this Privacy Policy applies only to our Sites and not to websites of other companies or organisations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of that linked site. These links to third-party websites are provided as a convenience and are for informational purposes only. Unispend neither controls, nor is responsible for these websites linked.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgment and consent to our Privacy Policy laws. A failure to agree to this Privacy Policy, may lead to a restricted use of our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

Collection of personal information

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedbacks, Tell Your Story forms, and the likes. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information, such as your e-mail address if you want to obtain additional services, information, participate in a contest, or to resolve complaints or concerns.

How does the company use information gathered about online visitors?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research, development relating to our Sites and/or for future site development and, if you ask us to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

Promotional and informational offers

With the permission of an online visitor, information submitted at the time of registration, or submission may be used for marketing, or promotional purposes by the Company provided notice of this fact is made available online. If a user objects to such use for any reason, he/she may promptly prevent such use, either by email request, or by modifying the registration information provided. Unispend uses reasonable efforts to maintain users' information in a secure environment. If you have submitted personal information and want to change it, or opt-out, please contact us as described.

Disclosure of information

Unispend will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except, i) in accordance with the terms of this Privacy Policy, (ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or a court order, (iii) if you are reporting an adverse event/side effect, in which case Unispend may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage, or processing of personal information outside of Canada, and may therefore be subjected to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different from those applicable in Canada.

Cookies

Unispend, in common with many website operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if so done.

Protection of children online

Unispend considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect, or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

Additional terms for certain websites

The following additional information applies to our Sites that require registration. Generally, you are not required to provide the personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested.

Protection of information

Our commitment to security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information we collect online. Unispend applies security safeguards appropriate to the sensitivity of information, such as retaining information in secure facilities and making personal information accessible only to authorised employees on a need-to-know basis.

Storage of information

Personal information you share with us is stored on our database servers at Unispend data centres (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

Policy change

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.

Acceptance of our Privacy Policy

By using this Site or any other Unispend Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy Laws.